Sunday, March 31, 2024

Onboard Cellular and Internet FAQs

how much is wifi on a cruise

In our experience, using a VPN led to some interruption in the connection. As well, you can setup your phone to call over wi-fi or call through a communication app. Either way, you can use the ship’s wi-fi to keep in touch.

Are There Dead Zones for Service Around the Ship?

Royal Caribbean also offers a slower-speed version of Voom that can't support streaming for $19.99 per day for one device. For both cruise internet packages, there are discounts for adding more devices and purchasing a package online before your sailing. In fact, the cheapest plans usually have access only to the social media sites and apps like Facebook, Twitter, Snap, Instagram and more.

Fast. Reliable. Unlimited. Affordable. Now on all ships.

Royal Caribbean still claims Voom is the fastest and best Wi-Fi option on cruise ships today. But we're a bit skeptical – not because the Wi-Fi is slower than stated, but because other cruise lines, like Carnival Cruise Line, are quickly catching up. The maritime communication companies that specialize in providing internet connections to ships have been trying to speed things up in recent years. Solutions have included adding more satellites and linking their systems to land-based towers that connect with ships as they near shore. To start, there is no Comcast cable wire running to your cruise ship.

Cell Phone Costs on a Cruise

Royal Caribbean is currently in the process of upgrading more vessels to Starlink, so you can check to see if your ship has it before you set sail. Norwegian Cruise Line (NCL) offers 24-hour internet cafes and ship wide satellite wireless internet access on all of its ships. Wi-Fi is not available on NCL’s private island experiences Great Stirrup Cay in the Bahamas and Harvest Caye in Belize. The Essential plan provides access to web browsing, email and social media.

If that’s going to be the experience across the fleet, then working or going to school online should be no issue. Overall, it was easy to talk to people back on land using the service. Keep in mind we haven’t visited every ship and every nook and cranny.

The package is available on most sailings for $55 per person, per day. You can purchase internet plans in advance of your sailing or once on board by logging onto the ship's Wi-Fi and going to the line's My Voyage app. Rates for cellular service at sea are determined by your wireless carrier.

Princess Cruises

how much is wifi on a cruise

In the age where being online is nearly as essential as sunscreen for many, the question of Wi-Fi access onboard is more than valid. Cruises have evolved, and with this evolution, staying connected via Wi-Fi has become a standard service. Prices may vary but you can expect to spend about 35 euros for the 250Mb plan, 45 euros for the 500Mb plan and 110 euros for the 3GB plan. The social package can usually be purchased by the day and will cost about 5 euros for one 24-hour period.

Carnival Cruise Line to Raise Wi-Fi Prices - Cruise Industry News

Carnival Cruise Line to Raise Wi-Fi Prices.

Posted: Sun, 10 Dec 2023 08:00:00 GMT [source]

Yet, it’s important to know that while Wi-Fi is widely available across all major cruise lines, it’s rarely complimentary, and speeds can be significantly slower than you’re used to on land. Yes, it’s possible to text on a cruise ship without Wi-Fi by connecting to the ship’s cellular network, but you’ll need international roaming on your mobile plan and the cost can be high. Check with your mobile carrier and cruise line for rates before you depart to avoid surprise charges. Once a person is done with it, then another person can login to that account and access the internet from their own device. So a husband can hop online to check email on his laptop, and then a wife can login later to surf the web on her phone without paying for an extra device.

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Some wireless carriers offer cruise packages; prior to cruising contact your wireless carrier for details on the rates and plans available to you. Access the internet everywhere on board so you can text, post photos, video chat and stream your favorite shows, movies, music and sports with ease. Read on to learn just how revolutionary MedallionNet Wi-Fi is and how popular it is with our guests. Once you've paid for a Royal Caribbean Wi-Fi package, you can expect to be connected for the duration of your plan, wherever you are onboard. That's true from your stateroom to the buffet and even the spa — though you should probably try to unplug when you're in the sauna. The onboard internet will start working as soon as you've signed in with your credentials and until your time expires.

Second, given the internet speed, you could see some lagging or lower-quality pictures. Many reports from users complain about streaming troubles. We’ve personally have had issues as well in tests we’ve done on cruises. In our tests across different cruise lines, the speed of service has varied widely, but seems most consistently in the 3-5 Mbps range. That said, we’ve been on cruises with speeds in the 1 Mbps range and some that approached 60 Mbps.

how much is wifi on a cruise

That said, we had Internet included as part of the Princess Plus offer that also included other perks like gratuities and the drink package. Therefore, we didn’t pay a specific charge just for the wi-fi, but it was included as part of the deal. In that case, it’s hard to pinpoint if it’s worth it or not due to the lack of a specific charge just for wi-fi. Benefits of the line's Captain's Club membership include discounts of between 10% off a Wi-Fi package for Classic-level members to a complimentary Premium Package for Zenith-level guests.

Viking also asks that guests limit large uploads, downloads and streaming so that Wi-Fi is more accessible for everyone on the sailing. Royal Caribbean touts its Voom internet as the "fastest internet at sea," with speeds six times faster than Wi-Fi plans you'll find on other cruise ships worldwide. However, some ships have been upgraded to Starlink service, with a fleetwide expansion of the technology to be completed by the end of 2024. Guests can choose among three different packages, starting with the Stay Connected plan at $18 per day when purchased on a day-to-day basis and $16 per day for the entire cruise. This option will provide enough bandwidth to post photos and send texts on social media sites like Facebook, Instagram, X (formerly called Twitter), Snapchat and Linkedin. Did you know that cruise ships have had internet access for more than 20 years?

Premium internet access is also available, free of charge, to all passengers on world cruises. AT&T does offer a "Cruise Plus" plan for a flat fee of $100 that allows unlimited talk and text during sailings up to 30 days in duration. But it only comes with 1 gigabyte of data (which may seem like a lot until you start streaming movies), with any overage billing at a still-hefty $10 per 100 megabytes. On Celebrity Edge and other Celebrity Cruises Edge-class ships, you can even use an app to remotely open your cabin door, change channels on the television and turn off the lights. Well, the highest-speed version of Royal Caribbean's Voom connection currently costs $26.99 per day for one device. In the old days of 75 cents-a-minute pricing, that same amount of money would have gotten you just 36 minutes of web time.

Cruise Line Wi-Fi and Internet Packages

how much is wifi on a cruise

You should expect some buffering if you’re ship is out at sea. It’s usually best to download the movies you want to watch ahead of time so you don’t have to worry about signal strength during your cruise. MSC offers both streaming and browsing internet services on their fleet of ships. There are two packages to choose from and you will save 20% off the price if you book before your cruise rather than waiting until you board the vessel. The pricing can vary depending on the number of days in the itinerary, the number of devices being used, and which package is selected. The price of Wi-Fi on a cruise ship can range from $15 to $30 and more per device per day.

Our Personal Experience With Princess Wi-Fi (Review)

how much is wifi on a cruise

Wireless internet is available in most public areas and cabins on all Windstar ships, and passengers can access computers onboard. High-bandwidth online activities are not recommended by the line. Royal Caribbean has an extensive app for guests to manage their cruise experience both before and during the sailing. Once onboard, access to the app is available without buying a Wi-Fi plan, in fact, it’s where you go to sign in to or purchase your Celebrity Wi-Fi package. Pricing will switch to the country-specific roaming rate when the ship reaches port.

Ways Your Cell Phone Can Either Ruin or Enhance Your Cruise

Before heading out, do a quick Google search for the best spots, and always log out of everything once you’re done. It’s super convenient and doesn’t require any new sign-ups. It’s always a good idea to check directly with any cruise line for the most up-to-date information on their Wi-Fi offerings before you embark.

FAQ on Wi-Fi on a Cruise Ship

Passengers have wireless access in most of the suites on the ships. However, bandwidth-heavy applications such as Netflix, Skype, YouTube and VPN are not included in the free plans. The Browse & Stream Cruise Package comes with the additional capability to video chat, stream music and movies, and post videos and live stream on social media. The per-device price drops when purchasing either plan for multiple devices. Note that MSC does not let you switch from one device to another on the same plan, so make sure to sign in to your plan for the first time on the device you intend to use it on.

You can also access social media sites, check email, and even stream movies in some cases. Unlimited  Wi-Fi Package – 1 device is $25.50/day when purchased prior to your cruise. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). Premium Plan – $13.60/person per day (can save 20% if purchased online pre-cruise). Boasts three times faster connection to allow for streaming and video calling (where coverage allows).

how much is wifi on a cruise

If you want to connect to the internet using two devices at once, you can purchase an additional plan with a 10% discount. Azamara's internet access is provided by AT&T and Wireless Maritime Service. Guests on board the line's ships can choose to use one of their own devices to access Wi-Fi, such as a laptop or smartphone, or they can log in at one of the onboard Touch workstations.

The fastest connection available (at three times the speed of the Value plan) is with the Premium Wi-Fi plan. At $21.25 (or $25 on board) per day, guests will be able to place video calls and stream music and videos. The Social Wi-Fi Plan provides access to the most popular social media apps, including Instagram, Facebook, WhatsApp, Facebook Messenger and others.

This type of internet connection uses satellites in space to connect the ship to the internet. Additionally, some cruise lines may also use cellular networks or land-based wireless networks to supplement the satellite connection. Viking's expedition ships and river ships in Europe, Egypt and the Mississippi also feature free internet access.

The most recent cruise with the fastest connection made called flawlessly. As a workaround, if you don’t need full-time access you can simply use multiple devices, with only one connected at a time. When you are done, your spouse can then sign-in on their phone using the same account. Princess offers service for either one device or up to four devices.

However, internet access on ships wasn't originally reliable or affordable. Princess Cruises' MedallionNet internet service allows passengers to post photos, video chat and stream videos and music with connectivity speeds similar to those found on land. MedallionNet is available onboard all ships in the princess fleet. Carnival offers three different internet packages that vary in speed in restrictions.

If Cruise Wi-Fi seems too steep for your wallet, you’ve got some other choices to stay connected. Right now, Norwegian is slowly rolling Starlink out across their fleet, so if speed is important to you, you’ll need to do some research to find out if your ship has it installed. Given the relatively high cost, however, it makes sense to consider alternatives to Cruise WiFi,  including using cellular roaming plans or finding Wi-Fi hotspots in ports.

We were able to stream a show on Netflix, but the majority of the time the image was pixelated, though it did play continuously without buffering and eventually cleared up. Starlink service is currently available on Regent Seven Seas Cruises' Seven Seas Mariner and Seven Seas Grandeur, with a fleetwide expansion of the service to be completed by the end of 2024. Starlink service is currently available on Oceania Cruises' Vista and Riviera, with a fleetwide expansion of the service to be completed by the end of 2024.

Carnival Cruise Line raises prices for specialty restaurants, Wi-Fi - USA TODAY

Carnival Cruise Line raises prices for specialty restaurants, Wi-Fi.

Posted: Wed, 06 Dec 2023 08:00:00 GMT [source]

With the introduction of content-based plans guests no longer have to worry about running out of minutes or megabytes – they can use their device to access included sites all day. After certain daily limits guest data may receive lower prioritization but guests will not be prevented from accessing sites included in their package. Silversea provides all its passengers with unlimited complimentary internet.

Please note that regular printing and online time charges apply. A - Yes, we have Internet/Wi-Fi available on all of our ships. Our Internet Café Managers will be able to assist during posted hours with any questions / concerns you may have during your cruise with us. A - Most cellular providers ensure their service is available at sea. Please contact your carrier directly to choose the right roaming service and package for your cruise.

In fact, we always sign up for service every time that we sail. Q - Can I access video streaming and conferencing onboard? A - Yes, you access streaming with our Premium Wi-Fi plans. A - Yes, Norwegian Cruise Line guests can be contacted by calling the guest’s cell phone number directly.

One thing that we’ve noticed over the years is that the wi-fi experience on a cruise can vary based on a number of factors including weather, ship’s position, and the service itself. Perhaps other ships/itineraries might have faster speeds, but on our specific cruise the speed was lacking. Diamond-level members of Seabourn Club and guests booked in Penthouse and Premium suites receive the Stream plan on a complimentary basis. Passengers in other suite categories can upgrade for a charge of $19.95 per day. Passengers can receive a discount by purchasing packages that bundle a drink package with internet access.

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